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Specialist, Learning and Performance

Nationwide

Nationwide

Grandview Heights, OH, USA
Posted on Jun 4, 2025
Are you passionate about being part of a team that delivers extraordinary care to help individuals and businesses prepare for and protect their retirement? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

This position will be hired on a SuccessFlex basis.

The hired associate must reside within 35 miles of the following location:

Grandview: 1000 Yard Street Grandview OH, 43215

Work schedule: 2 days in office, 3 days remote.

This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program.

Responsibilities & Qualifications:

  • Facilitation experience is preferred
  • Learning theory knowledge and background
  • Experience with modern learning techniques
  • Adobe Creative Suite experience
  • Project experience, leading or supporting
  • Strong relationship building skills
  • Education degree preferred
  • Experience with Life/Annuity preferred
  • Power Suite (Power Apps, Power Automate) experience preferred

Internal Note: Compensation Grade F2

Job Description Summary

We take pride in the services we provide and value the relationships we develop to support business units achieving their objectives. Our goal is to be the most trusted, innovative and agile learning and development organization; delivering solutions that build confidence and drive performance. If you are adaptable, a problem solver, enjoy making a difference by helping people and are driven by your creative energy to share knowledge with others, we want to hear from you!

As a Specialist, you'll lead the design of skill and knowledge building programs across regions or the company using various learning solutions, including e-learning and webinars. We'll count on you to tie learning solutions to current and anticipated business needs and strategies. You'll have opportunities to work with business leaders to conduct needs assessments and design, develop, implement and evaluate the effectiveness of customized learning experiences to meet organizational needs.

Job Description

Key Responsibilities:

  • Conducts technical, professional and management training and programs including, developmental or interactive skills training to entry through advanced level associates. May deliver pilot training courses and programs.

  • Creates and uses evaluation tools and methodologies to evaluate effectiveness of class and program learning experiences against quantified objectives.

  • Designs, develops and modifies new and existing courses and programs. May partner with subject matter authorities or other instructors. May assist with design and development of curriculum using appropriate learning methodology including e-learning.

  • Conducts need analysis for area of responsibility. Assists with performance consulting leading to development of performance solutions on projects at all levels of complexity and scope.

  • Markets department resources and communicates programs and curriculum to potential customers. Develops marketing materials to promote services, products and curriculum. May determine focus, customization of materials for specific audiences.

  • Identifies, schedules and prepares subject matter authorities or other identified resources to develop, evaluate and deliver learning solutions within budget. Creates forecast and estimates of project costs with direction.

  • Participates in or may lead portions of Learning & Performance projects. Ensures team expectations (team member roles and contributions) are clearly communicated.

May perform other responsibilities as assigned.

Reporting Relationships: Reports to Manager or Director, Learning & Performance.

Typical Skills and Experiences:

Education: Undergraduate degree preferred with emphasis in business, education, psychology or related subject area desired. Advanced studies in instructional technology, management, organization development or the behavioral sciences leading to a graduate degree preferred.

License/Certification/Designation: Progress toward recognized professional certification, such as the Certified Professional in Learning and Performance (CPLP) preferred. In some business units, there may be additional regulatory requirements for specific certifications, e.g., FINRA series in Nationwide Financial or progress toward technical designation, such as CPCU or equivalent designation.

Associates must acquire all required federal and/or state licenses/registrations within the time period designated by the business unit. Additional licenses/registrations may be required when new products and services are implemented. If an associate fails to acquire required licenses/registrations within the designated time period, the associate will be ineligible to continue in the position.

Experience: Typically requires five or more years of demonstrated experience in the learning and development field including needs analysis, facilitation, instructional design, skill assessment, measurement methodology, and consulting. Experience in designing alternative and computer assisted delivery systems, instructional design and adult learning theories.

Knowledge, Abilities and Skills: Knowledge of consulting practices, organization interventions, facilitation, needs analysis, team building, and the design and delivery of leadership, professional and technical courses. Strong presentation, written and verbal communication skills. Ability to relate to and explain moderately complex technical concepts. Ability to analyze program results and recommend solutions to training needs. Competent with group dynamics, interactive skills, adjusting language or terminology to the characteristics and needs of the audience. Basic research, survey development and administration skills. Ability to set priorities, manage time, organize work, and meet deadlines and manage projects to timely completion.

Other criteria, including leadership skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the hiring manager’s leader and HR Business Partner.

Values: Regularly and consistently demonstrates Nationwide Values.

Job Conditions:

Overtime Eligibility: Not Eligible (Exempt)

Working Conditions: May require physical ability to stand while teaching and to move furniture, equipment and supplies around classroom. Potential for travel and non-standard work hours.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

Benefits

We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.


NOTE TO EMPLOYMENT AGENCIES:

We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.