Senior Software Engineer, Developer Productivity



Software Engineering
Posted on Friday, June 16, 2023

About Upstart

Upstart is a leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstart's AI marketplace, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races, ages, and genders, while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than two-thirds of Upstart loans are approved instantly and are fully automated.

Upstart is a digital-first company, which means that most Upstarters can live and work anywhere in the U.S. We also have offices in San Mateo, California; Columbus, Ohio; and Austin, Texas.

Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we’d love to hear from you!

The Team

We are looking for an experienced Senior Software Engineer who can architect, implement, and scale our tools and platforms that Upstart engineers use to build and deploy our services. This is a high-impact role that directly affects the productivity and quality of the entire engineering organization.

Specifically, you’ll be joining our Quality Engineering and Tools team within the Quality Org to work on tools and processes to improve developer productivity with a high quality bar as we scale. We believe that Quality starts the moment engineers write code and are looking for people passionate about providing the tools and processes to help engineers write clean code. If you geek out about metrics, high quality code, developer productivity, scalable tooling and want to have a deep impact on all of engineering, this position may be right for you!

Position Location - This role is available in the following locations: Remote, San Mateo, Columbus, Austin

Time Zone Requirements - This team operates on the East/West Coast time zones.

Travel Requirements - This team has regular on-site collaboration sessions. These occur a few days per quarter at various locations in the US. If you need to travel to make these meetups, Upstart will cover all travel related expenses.

How you’ll make an impact:

  • Scope and lead technical projects with enormous impact for all Engineers within Upstart

  • Design, build, and maintain internal tools, metrics platform, test frameworks, and processes used by all of Upstart’s engineering teams

  • Make critical decisions about the technology and architecture choices we make in building these products.

  • Help maintain a high caliber bar for the entire engineering organization by providing tools and development processes to improve quality and developer productivity

  • Drive ongoing efficiency and reliability improvements through design and automation

What we’re looking for:

  • Minimum requirements:
    • 5+ years designing and developing internal tools used by engineering teams

    • Strong Proficiency in one or more programming languages

    • Automated complex manual processes

    • Ability to explain complex business and technical concepts to all audiences

    • Experience leading large initiatives involving several teams at companies that have gone through periods of rapid business or organizational growth

  • Preferred qualifications:
    • Proven experience developing tools and processes that have led to a direct improvement in Product/ Code Quality or Developer productivity

    • Experience working with engineering teams to identify and implement metrics to measure Product/Code Quality and Developer Productivity

    • Familiarity with CI/CD systems and deployment process automation

    • Experience with Kotlin, Python, or Ruby

    • Experience with Jenkins and GitHub Actions

    • Experience with AWS

What you'll love:

  • Competitive Compensation (base + bonus & equity)
  • Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart
  • 401(k) with 100% company match up to $4,500 and immediate vesting and after-tax savings
  • Employee Stock Purchase Plan (ESPP)
  • Life and disability insurance
  • Generous holiday, vacation, sick and safety leave
  • Supportive parental, family care, and military leave programs
  • Annual wellness, technology & ergonomic reimbursement programs
  • Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering
  • Catered lunches + snacks & drinks when working in offices



At Upstart, your base pay is one part of your total compensation package. The anticipated base salary for this position is expected to be within this range. Your actual base pay will depend on your geographic location–with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k). Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. The salary listed below for sales roles is On Target Earnings which includes both salary and commission, assuming 100% target achievement.

United States | Remote - Anticipated Base Salary Range
$155,800$215,500 USD

Upstart is a proud Equal Opportunity Employer. We are dedicated to ensuring that underrepresented classes receive better access to affordable credit, and are just as committed to embracing diversity and inclusion in our hiring practices. We celebrate all cultures, backgrounds, perspectives, and experiences, and know that we can only become better together.