YOUR ROLE
Bold Penguin is looking for leaders with executive presentation skills, excellent communication, and business development skills. Ideal candidates for this role will have prior experience in commercial insurance distribution, account management, strategic planning, and knowledge of digital insurance platforms. The candidate will have a history of enabling revenue growth for both internal and external stakeholders through solution selling, client leadership influence / management, and delivery for customers with complex needs.
This role requires close cross-functional collaboration with colleagues in Product, Engineering, Customer Success, Marketing, and Operations to develop strategies, partnerships, products, and new experiences for agency partners that meet the strategic objectives of Bold Penguin and our partners. The VP, Partnership and Solutions supports alignment between department objectives and overall business strategies while fostering a culture of excellence, accountability, and continuous improvement.
WHAT YOU'LL DO
Account Ownership, Same-Store Sales, and Solutions (50%)
- Accountable for the profit and loss of assigned enterprise/strategic accounts
- Establish and maintain strong relationships with key stakeholders within accounts, as well as internal teams, fostering growth and expansion within existing accounts
- Help partner understand Bold Penguin's value proposition as a critical tool to achieve business objectives, as well as product roadmap and partnership opportunities
- Unlock expanded revenue opportunities through collaborative solutioning, experimentation, and partnering to develop bespoke solutions to meet key customer objectives
- Lead discovery and solution discussions
- Share the voice of the customer to influence new solutions, product functionality, and revenue opportunity for Bold Penguin, in collaboration with Product and Engineering
- Lead co-development of bespoke products and services, in partnership with customer, Product and Engineering
- Monitor and analyze partnership performance against key performance metrics, and provide regular updates to senior executives to influence decision-making and outcomes.
- Manage a high-performing team, assuring that they deliver the highest level of customer experience to partners, including responsiveness, quality of delivery, and service levels.
- Drive the implementation and execution of partnership initiatives, including training, joint marketing campaigns, as well as scaling, adoption, and utilization.
- Stay up-to-date with industry trends, emerging technologies, and competitive landscape, and provide insights and recommendations to inform partnership strategies.
Sales and Solutions (50%)
- Drive revenue through developing relationships, close new business, with a focus on top tier accounts in alignment with strategic focus areas.
- Manage the end-to-end sales process with leadership for complex opportunities.
- Lead discovery and solution discussions
- Act as a product evangelist, representing Bold Penguin solutions at industry events / webinars, thought leadership opportunities, and speaking engagements
Leadership
- Support the senior leadership in developing and executing departmental strategies and goals, inclusive of preparation of reports, presentations, and briefings for senior leadership.
- Manage and lead teams to ensure performance and productivity through clear objective setting, as well as support of their professional development.
- Assist in the planning and execution of projects, ensuring timelines, budgets, and quality standards are met.
- Reinforce Bold Penguin's commitment to diversity, equity, and inclusion by building and maintaining a work environment that is inclusive and equitable
- Monitor compliance with company policies, procedures, and industry regulations.
- Participate in budgeting, forecasting, and financial analysis activities.
- Represent the organization in internal and external meetings as needed.
- Other duties and responsibilities as assigned.
