Salary: $70,304.00 - $82,721.60

Location: 33 N. High Street, Columbus, OH 43215

Benefits:

• Medical, Vision, Dental, Supplemental and Life Insurance
• Paid Parental Leave
• Employee Discounts
• COTA Bus Pass
• Wellness Initiatives
• On-Site Chair Massage
• On-Site Health Coach
• Tuition Reimbursement
• Student Loan Repayment Program
• Public Pension through OPERS & Ohio Deferred Compensation

Essential Job Functions

• Reconciles and audits health and supplemental benefit insurance vendor invoices to ensure accurate payments, credits and adjustments.
• Provide customer service support to internal and external customers on plan provisions, benefits enrollments, status changes and other general inquiries.
• Performs daily benefit processing in an accurate and timely manner including enrollments, COBRA, terminations, status changes, beneficiary designations and audits, short- and long-term disability, accident insurance and other vendor portals.
• Processes bi-weekly payroll benefit adjustments.
• Distributes benefit enrollment materials and determines eligibility.
• Enters COBRA qualifying event information with the third-party vendor.
• Assists vendor relations, coordinating and tracking wellness initiatives and campaigns, including COTA's biometric screening program;
• Administers COTA's lifestyle reimbursement program.
• Assists with creating employee communications to help employees understand benefit offerings provided by the company.
• Conducts audits of benefit packages and policies to ensure that company processes are compliant.
• Assists with employee data auditing and reporting.
• Assists with coordinating the open enrollment process.
• Utilizes COTA's HRIS system to create plans, enter & maintain employee benefit selection information, and track & report employee arrearages.
• Participates and leads in benefit and wellness educational opportunities including new hire orientation, open enrollment, etc.
• Creates routine correspondence including benefit notifications, benefit verification letters, etc. All notifications are processed quickly and accurately.
• Act as liaison between employees and insurance providers
• Support human resources functions in the areas of for leaves of absence, DOT administration, HRIS data entry, and FMLA, etc.

MINIMUM EDUCATION & EXPERIENCE REQUIRED:

• Requires a bachelor's degree in human resources, business administration or a related field and three-to-five (3-5) years of experience in Human Resources, talent acquisition, and/or customer service. An equivalent combination of education and experience will also be considered. HR experience in a union environment preferred.
• PHR/SPHR/SHRM certification preferred.

COTA is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on job needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex, sexual orientation, age, genetic information, gender identity, national origin, veteran or disability status