Production Support Engineer



Software Engineering, Product, Customer Service
Cleveland, OH, USA
Posted on Friday, March 22, 2024

Through the application of its secure, patent-pending technology, CHAMPtitles digitizes the process of vehicle titling between state government, financial institutions, auto dealers, and consumers, creating a legal, digital title that is easily transferable and verified.

Winner of multiple awards, including Inno Startups to Watch, GCP Best of Tech, and Purpose Jobs Best Places to Work, CHAMPtitles takes pride in its innovative, collaborative, and inclusive culture.

What You'll Do:

As a Production Support Engineer, you will work in a distributed team using Agile methodology to support our Department of Motor Vehicles titling suite. You will support and work on multiple applications in our software suite. This is a highly interactive role requiring the skills of a team player who can dig into the details of business requirements and handle technical challenges. You will need to be able to switch contexts based on business requirements. You will be joining us on the ground floor of ever growing and evolving company and will have direct input on our application design and architecture. Finally, you will help streamline processes that reduce steps required for releasing code.


  • Support our applications
  • Develop new application features and internal tooling
  • Create or maintain system documentation

Skills and Qualifications:

Development Stack

  • Programming languages: Java, SQL
  • Frameworks: Spring Boot
  • Tooling: Docker, GIT, Terraform, GitHub Actions, AWS, RabbitMQ
  • Collaboration Tools: Jira, Confluence, GitHub, Slack


  • Bachelor’s degree in computer science or related field or equivalent work experience
  • Experience writing Java code and working with REST APIs
  • Strong communication, collaboration and interpersonal skills to work effectively with cross-functional teams, other developers, product teams, and QA engineers
  • Ability to follow complex design and development standards
  • Flexible approach, able to operate effectively with uncertainty and change
  • Driven, self-motivated, and enthusiastic with the ability to build and maintain positive relationships and problem solve


  • Experience working with offshore software engineers
  • BASH
  • Python
  • Rust
  • CI/CD pipelines
  • Messaging Queues


  • Cleveland (4 Days In Office - Hybrid Work Environment)

Why Join Us:

  • Ability to make a significant impact on company culture and success
  • Competitive salary and benefits package
  • Performance based yearend bonus
  • Subsidized lunches
  • Flexible work environment
  • Opportunities for professional development and career growth
  • Collaborative and inclusive work environment

CHAMPtitles is an Equal Opportunity Employer. Qualified applicants are considered without regard to race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), marital status, veteran or military status, sexual orientation, genetic information, gender identity or expression (including transgender status), or any other characteristic protected by applicable federal, state or local laws.

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