At CHAMP, we are redefining the technology used by Motor Vehicle Agencies and their stakeholders. We do so with innovative, cloud-based software that enhances efficiency, security, and interoperability. Our solutions replace outdated processes with modern, scalable platforms, enabling organizations to operate with greater speed and accuracy in an increasingly digital world.

QA Team Lead

Location: Cleveland (Onsite – 4 days in office)

Department: Quality Assurance

Reports To: Manager, QA and Automation

Travel: <10%

Sponsorship: This position is not eligible for Visa Sponsorship

Relocation:This position is not eligible for Relocation

Your Impact

CHAMP is seeking an experienced and proactive QA Team Lead who is equally comfortable leading people as they are driving technical strategy. In this role, you'll own the full scope of quality leadership: from conducting 1-on-1s, onboarding new team members, overseeing release test planning, shaping test strategy, automation architecture, and defect triage across teams. We're looking for someone who will roll up their sleeves, dig into our existing automation suites, and isn't afraid to challenge the status quo in pursuit of better processes and stronger quality gates throughout our CI/CD pipeline.

What You’ll Do

• Lead, mentor, and guide a team of QA engineers,
• Design, deliver, and lead scalable test automation architecture encompassing API, integration, functional, and performance testing throughout each phase of our SDLC processes
• Cross-functional stakeholder meeting participation (Product/Dev/QA)
• Coordinate and plan sanity, smoke, and regression executions providing quality gates within our CI/CD pipeline in alignment with the “testing pyramid”
• Track metrics, create dashboards, assess risk and communicate upwards.
• Create test plans while collaborating with SDETs to support a “left-shifting” automation-first approach.
• Occasional travel (~once per quarter)

Requirement Qualifications

• 5+ years of hands-on experience with an additional 2+ years of leadership experience.
• Proven track record of success (with real-world examples).
• Strong object-oriented programming experience (JavaScript, TypeScript, or similar).
• Experience with various automation frameworks (Selenium, Cypress, Playwright, etc.) and API testing tools (Postman or similar).
• Experience analyzing error logs (e.g., CloudWatch or similar tools).
• Mobile, cross-browser, accessibility and performance testing experience.
• Experience with Jira, Confluence, or similar workflow management tools.
• Ability to manage multiple projects simultaneously.
• Strong business acumen and communication skills.
• Highly organized, with strong attention to detail.

Why You’ll Like Working Here

Competitive Salary

Annual Bonus Potential

Health, Dental & Vision Insurance

Unlimited PTO Policy

Matching 401K with immediate vesting

Subsidized Lunches at our Cleveland Headquarters

Fast Paced work environment in a growth company

Newly Renovated Office Space

Salary Range

The expected salary range for this position is $100,000 - $120,000 annually . This is a good faith estimate, and final compensation may vary based on experience, skills, and geographic location.

We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants of all backgrounds, including veterans and individuals with disabilities. If you need accommodations during the application or interview process, please let us know. We’re here to help.

By joining CHAMP, you will be an integral member of our team with many opportunities for personal growth and upward mobility in a growing organization. We have a great culture that is flexible, collaborative and welcoming.