Position Summary:

Franklin University, a private, independent, accredited, not-for-profit University located in Columbus, Ohio invites applicants for its Purchasing, Mail, & Print Services Specialist position. The Purchasing, Mail, & Print Services Specialist is a generalist position encompassing duties within all three disciplines. The Specialist will shift between the three disciplines as business needs dictate and will be responsible for providing a high level of service and expertise to internal and external customers on an ongoing basis.

This role will work an onsite schedule.

Duties and Responsibilities:

General/Purchasing Duties

• Responsible for daily, weekly, and monthly maintenance on print and mail equipment
• Answer and screen calls as they come in on departmental phone line
• Reply to communications via email for shipping, mail, and print inquiries/requests
• Maintain inventory of paper, print and mail supplies, and warehoused items
• Order paper, mail, and office supplies, as needed
• Perform basic filing of purchase order, contract, and insurance documents

Mail Duties

• Receive and process incoming and outgoing packages from USPS, FedEx and UPS
• Receive and process incoming and outgoing USPS mail
• Process and prepare bulk non-profit mailings utilizing bulk mail software and equipment
• Deliver bulk mailings, USPS mail, and packages to end-users or facilities, as needed
• Maintain the Mail Service Center in a clean and organized fashion

Print Duties

• Aid in operation of digital presses, large format printers, bindery and finishing equipment
• Print and finish large format printing including mounted boards, banners, and posters
• Inspect print materials for defects and quality assurance
• Package and label finished jobs for shipment or delivery
• Deliver finished jobs to internal and external customers, as needed

Minimum Requirements/Qualifications:

• High school diploma or equivalent
• Ability to communicate clearly & effectively in-person, on the phone, and via email
• Ability to work independently in a deadline-oriented environment and prioritize tasks
• Strong problem-solving skills with the ability to troubleshoot technical issues
• Ability to lift and carry heavy loads (up to 50 pounds) and stand for extended periods of time with or without reasonable accommodation

Preferred Skills and Characteristics:

• Basic knowledge of printing & mail processes and equipment
• Prior experience working in a customer service environment

Additional Notes:

• The Purchasing, Mail, & Print Services Specialist will drive a University vehicle to carry out responsibilities of the position
• As such, a satisfactory motor vehicle report will be required at time of hire and throughout the length of employment with the University

About Franklin University

Founded in 1902, Franklin University has built its reputation on removing barriers to higher education for ambitious adults who must balance their educational goals with other commitments. Accredited and nonprofit, Franklin has earned its long-standing reputation as an innovator in online education. The University offers applied, in-demand undergraduate, master’s and doctorate programs that enable adult learners to achieve their educational and professional goals. From entrepreneurs to CEOs, more than 50,000 Franklin alumni can be found around the world contributing to the communities in which they live and work.

Franklin offers a competitive benefits package, incentive program and free parking. In addition, Franklin provides free undergraduate tuition for employees and immediate family members, graduate tuition assistance for full-time employees and immediate family members, and a discount on doctoral tuition for employees.

Franklin University is committed to creating a respectful and inclusive educational and workplace environment. Franklin does not discriminate on the basis of age, religion, race, ethnicity, color, national origin, ancestry, immigration status, sex, sexual orientation, gender identity or expression, marital or familial status, disability, or veteran or military status.