Franklin University has multiple part-time student positions in the Learning Commons working up to 19 hours per week. These positions provide in-person services to our students, staff, and faculty during the Learning Commons open hours, including evenings until 6 pm. Additionally, applicants must be enrolled in Franklin University classes to apply for this position.

Learning Commons Student Assistants perform daily opening and closing procedures for Learning Commons, assist customers with locating items and checking books in and out, schedule meeting room reservations, answer telephone questions and troubleshoot printer and copy machine problems. Additionally, they help with the department's digitization needs and collection development projects as needed.

The successful candidate will possess outstanding customer service skills, innovative ideas, and have demonstrated problem-solving skills. Effective oral and written communication skills are a key element of this role, and working within a multi-tasked team environment is required. Must be proficient with the Internet and Microsoft Office, with an intermediate knowledge of Microsoft Word.

The candidate must possess a strong customer-centered philosophy and understand and agree with Franklin's relationship management principles and University values.

Franklin offers a positive work environment and free parking for Franklin employees.

About Franklin University

Founded in 1902, Franklin University has built its reputation on removing barriers to higher education for ambitious adults who must balance their educational goals with other commitments. Accredited and nonprofit, Franklin has earned its long-standing reputation as an innovator in online education. The University offers applied, in-demand undergraduate, master’s and doctorate programs that enable adult learners to achieve their educational and professional goals. From entrepreneurs to CEOs, more than 50,000 Franklin alumni can be found around the world contributing to the communities in which they live and work.

Franklin University is committed to creating a respectful and inclusive educational and workplace environment. Franklin does not discriminate on the basis of age, religion, race, ethnicity, color, national origin, ancestry, immigration status, sex, sexual orientation, gender identity or expression, marital or familial status, disability, or veteran or military status.