If you’re passionate about innovation and love working in an environment where you can constantly improve and adopt new technologies to drive business results, then Nationwide’s Information Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

Executive Administrative Assistant – Office of the CEO (OCEO)
Location: Columbus, Ohio (In-Office)

We’re looking for more than an exceptional organizer—we’re looking for a trusted partner. As the Executive Administrative Assistant to a senior leader in the Office of the CEO, you’ll play a vital role in enabling strategic focus, driving operational excellence, and ensuring the seamless flow of day-to-day priorities in a dynamic, fast-paced environment.

This is an incredible opportunity for someone who thrives in ambiguity, exercises sound judgment, and takes initiative—often before being asked. You’ll be a calm, thoughtful presence behind the scenes, anticipating needs, adapting to shifting priorities, and helping to keep everything running smoothly.

What you’ll bring to the role:

• Global travel expertise – You’re well-versed in managing all aspects of international travel, from complex itineraries and visa requirements to real-time problem-solving across time zones.

• Tech-forward mindset – You’re the go-to expert for current digital tools and platforms, with a strong curiosity for emerging technologies and a proactive approach to discovering and implementing innovative solutions.

• Innovation leadership – You naturally lead the way in adopting new technologies, inspiring others to embrace change through hands-on support and enthusiasm.

• Strategic and operational agility – You bring a rare blend of big-picture thinking and attention to detail, seamlessly navigating between high-level planning and flawless execution.

If you take pride in staying one step ahead, managing complexity with grace, and being a steady, strategic partner to senior leadership—we’d love to connect with you.

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Job Description Summary

Are you a problem solver and detailed oriented? If you can take initiative, use both your analytical and creative abilities to make sound decisions and have a desire to solve challenges, we want to hear from you!

As an Executive Administrative Assistant, you'll perform a wide variety of confidential, detailed and complex administrative functions. You will regularly coordinate meetings and make detailed business and travel arrangement decisions for the Office of the CEO (OCEO) member and their staff. You'll plan, organize and schedule your own work and may serve as a formal lead/mentor to other administrative assistants in the office.

Job Description

Key Responsibilities:

• Manages OCEO members' work and community involvement calendars while ensuring work life balance and effective use of their time.

• Makes travel decisions that best fit executive's style and calendar. Makes adjustments quickly to travel, as needed.

• Compiles sophisticated information for reports and presentations.

• Screens communications for action items and due dates, bringing key items to the leader's attention. Initiates necessary actions, e.g., follow-ups, prioritizations, action required, etc. Responds for the executive. Receives messages and reports from executive's staff and communicates to OCEO member on their behalf.

• Provides assistance with office procedures or processes that help the team be more productive and efficient.

• Monitors departmental expenses, processes expense reports in a timely manner and monitors expense reports submitted by executive and staff for proper reporting. Assists office budget coordinator with forecasting and planning.

• Manages budget for meeting planning. Performs quality check of invoices/accounts payable. Inputs travel expense and other expenses for payment; reviews and passes to budget coordinator. Typically impacts multiple budgets.

• Keeps up to date on Nationwide procedure changes, Human Resources policy changes, business environment, etc. that impact department level plans.

• Leads special projects as assigned.

May perform other responsibilities as assigned.

Reporting Relationships: Reports to an OCEO-level executive. Placement into this administrative assistant job is determined by the job duties regularly assigned and the reporting level supported.

Typical Skills and Experiences:

Education: High school, vocational or technical business school studies in secretarial science. Undergraduate level coursework beneficial.

License/Certification/Designation: Administrative professional certification(s) such as Certified Administrative Professional (CAP) or Certified World Class Assistant (CWCA) are a plus.

Experience: Typically, 10 or more years of related administrative assistant experience, including six years of Nationwide experience at the executive support level.

Knowledge, Abilities and Skills: Deep knowledge of company policies and organizational structure. Strong understanding of office practices and procedures. Sound decision-making skills to evaluate, recommend and implement solutions to problems. Excellent communication skills to interact with all levels of leaders, associates, and external contacts. Ability to proofread own work and work of others for content and format accuracy. Intermediate mathematical calculation skills. Demonstrated ability to build effective business relationships.

Other criteria, including leadership skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the hiring manager’s leader and Human Resources Business Partner.

Values: Regularly and consistently demonstrates Nationwide Values.

Job Conditions:

Overtime Eligibility: Not Eligible (Exempt)

Working Conditions: Occasional travel. Nonstandard or extended time as needed based on workflow and project needs.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

Benefits

We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

NOTE TO EMPLOYMENT AGENCIES:

We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.