If you’re passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

This opening can be filled in one of our offices, or in a remote/work-from-home (WFH) capacity, as long as this person resides near a major airport. Travel is required – ranging between 1-2 weeks per month, 3 days each of those weeks.

This leader will be responsible for our Embedded and OEM portfolios. P&C insurance experience is required. Existing experience and familiarity withn Alternative Distribution and Insurtech, specifically with Telematics, APIs, and Digital Customer Experience is highly preferred.

Qualified candidates will also possess the following skills:

• Critical thinking
• Strategic mindset
• Leading through influence

As a people leader role, prior leadership experience is a plus, but not required for consideration. Insurance designations such as the ARM, CPCU, or CIC are also preferred.

This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program

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Job Description Summary

Our desire is to be the industry’s leading carrier in digitally enabled & distributed personal lines products. The Alternative Direct Distribution team is dedicated to partnering with Personal Lines (PL) intermediaries (licensed PL agencies) who are committed to building out and/or creating both agent and customer experiences via embedded, digital, call center, and franchise operating models.

As Director, Relationship Management – Alternative Direct Distribution, you will develop deep, meaningful relationships with c-suite executives, PL practice leaders, and key influencers within our partner firms. You’ll develop and implement strategies that directly impact revenue, profit, and market share growth efforts across the multiple portfolios within Alternative Direct Distribution (ADD). In addition, you will be the owner of our prospect pipelining process which will be key to forecasting business development opportunities and developing sales expansion strategies.

Job Description

Key Responsibilities:

• Responsible for understanding current marketing and technology strategies of assigned firms within portfolio. Leads annual strategic planning sessions with firm and Alternative Direct Distribution leadership.

• Cultivates, fosters, and manages executive level relationships with assigned firms. Conducts and leads annual strategic planning sessions with assigned firms.

• Drives overall top and bottom-line performance with assigned firms. Motivates firm performance and ultimately manages assigned portfolio’s total cost of distribution to be commensurate with bottom-line performance.

• Leads all aspects of prospect pipelining including rubric scoring, financial proforma development, and go-to-market approach, with support from the new appointment Business Development team. Conducts pipeline meetings with Alternative Direct Distribution leadership to discuss prospective opportunities for approval.

• Gathers agent feedback to use in continuous improvement efforts. Collaborates with Product partners and other counterparts such as finance, marketing, and operations on problem-solving, educating, promoting, reviewing sales practices, and providing feedback on agent behavior.

• Communicates market insights and observations to Alternative Direct Distribution leadership on opportunities for profitable growth. Consults with Product partners on strategic and tactical planning, measurement and monitoring of objectives, course corrections, and firm behavior management.

May perform other responsibilities as assigned.

Reporting Relationships: Reports to AVP, Relationship Management – Alternative Direct Distribution. Multiple band F and G direct reports.

Typical Skills and Experiences:

Education: Undergraduate degree in economics, business, risk management & insurance, marketing, or related fields preferred.

License/Certification/Designation: CPCU, ARM, or CIC professional designation or similar preferred.

Experience: Minimum of 8 years’ experience in insurance sales relationship management. Experience specifically in property and casualty operations is highly desirable. Previous people leadership, project-based leadership, and public speaking experience desired.

Knowledge, Abilities and Skills:

Strong knowledge of PL digital technology resources & integration patterns. Excellent verbal and written communication skills to disseminate ADD vision & strategy and to motivate a large producer force. Action-oriented and demonstrated drive for results. Ability to develop meaningful relationships, possess strong problem-solving skills and ability to build unique solutions with cross-functional agile teams using design thinking methodologies. Executive level relationship management skills, business acuity, and political savvy. High level command skills, presentation skills, and managerial courage. Ability to motivate and advise others. Customer service oriented with organizational agility and interpersonal savvy. Ability to plan and set work priorities.

Other criteria, including leadership skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the hiring manager’s leader and Human Resource Business Partner.

Values: Regularly and consistently demonstrates Nationwide Values.

Working Conditions: Normal office environment. Travel required; candidate must live near a major U.S. airport. Most leaders work from a remote location such as an office in their home.

Overtime Eligibility: Not Eligible (Exempt)

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

We currently anticipate accepting applications until 07/16/2025. However, we encourage early submissions, as the posting may close sooner if a strong candidate slate is identified before the deadline.

Benefits

We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

This position could be filled within any of the lower 48 U.S. states.Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at 888-944-2247.
For NY residents please review the following state law information: Notice of Employee Rights, Protections, and Obligations LS740 (ny.gov) https://dol.ny.gov/system/files/documents/2022/02/ls740_1.pdf

NOTE TO EMPLOYMENT AGENCIES:

We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range.The national salary range for Director, Relationship Management - Alternative Direct Distribution : $110,000.00-$212,000.00The expected starting salary range for Director, Relationship Management - Alternative Direct Distribution : $119,000.00 - $179,000.00