Are you passionate about being part of a team that delivers extraordinary care to help individuals and businesses prepare for and protect their retirement? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

This role will support the NF Call Center efforts and does require working a hybrid work schedule out of either the Columbus or Scottsdale office (Tue & Thu).

This is an E3 band role.

Job Description Summary

We have the enviable position of being able to see and work with all of Nationwide Financial, supporting the business from a holistic viewpoint and driving it forward. If you have confidence, the ability to make connections with people and use data to prioritize and make decisions, we want to know more about you!

As a Sr. Analyst, you’ll provide business technology expertise by supporting business technology tools and solutions. You’ll be responsible for consulting with management and customers to determine solution needs. You will develop, produce and maintain technical solutions.

Job Description

Key Responsibilities:

• Identifies, analyzes and supports technology solutions while understanding desired customer experience.

• Participates as a member in established Communities of Practice across the various teams passionate about ensuring effective collaboration.

• Participates in business stakeholder change management, communication process and training.

• Presents meaningful recommendations, reports and documents to internal technology partners to assist with understanding and applying business technology solutions.

• Collaborates with business partners to identify data trends, information, reporting and business productivity solutions.

• Conducts research on business technology capabilities.

• Reviews, validates and completes quality checks on the work of other team members and provides mentorship when the need arises.

• Uses agile practices to support technology solutions.

• Participates in established agile process activities such as iteration planning, stand-ups, iteration demos and retrospectives.

• Identifies, understands and assess dependencies within an iteration, a release and across other product teams.

• Partners closely with Nationwide Technology team on design, development, testing and implementation of their technology efforts.

May perform other responsibilities as assigned.

Reporting Relationships: Reports to a Director and does not have direct or indirect reports.

Typical Skills and Experiences:

Education: Undergraduate degree in business administration, computer science or related field.

Experience: Typically, four or more years of experience in data/process/database research, analysis support and problem solving.

Knowledge, Abilities and Skills: Demonstrated knowledge and ability to support sophisticated technology projects. Proven ability to align business technology vision/strategy to support organization-wide change. Knowledge of a variety of business technology tools, concepts and techniques. Solid understanding of new technologies and developments in the business technology capacities. Proven ability to develop and apply innovative technology solutions to business problems and opportunities to meet business goals. Understanding of project management concepts and techniques. Must possess strong verbal and written communication skills to interact with other both within and external to Nationwide. Ability to prioritize work and handle multiple deliverables concurrently.

Other criteria, including leadership skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the hiring manager’s leader and HR Business Partner.

Values: Regularly and consistently demonstrates the Nationwide Values.

Job Conditions:

Overtime Eligibility: Exempt (Not eligible)

Working Conditions: Normal office environment. Work outside of standard business hours may be required.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

Benefits

We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

NOTE TO EMPLOYMENT AGENCIES:

We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.