CURRENT ROOT EMPLOYEES - Please apply using the career page in Workday. This career site is for external applicants only.

The Opportunity

The UX team at Root is a tight knit, collaborative group with a mission to deliver innovation and customer value. This team sits within the Product & Marketing organization and works closely with product managers, engineers, and product executives to plan and deliver new product features and experiments.

The unique opportunity of this role is to bring fresh, creative, novel thinking to an antiquated system: insurance. It’s really hard to build great products in auto insurance–take a look at your own company’s app and you’ll see for yourself. When was the last time you thought about your insurance company? To what extent do you expect or want to be delighted when you open your insurance app to pay your bill, or access your insurance card? These are the types of questions we are wrestling with, and the status quo we are missioned with disrupting.

In this role, you will join a growing team of UX experts, including four designers, two researchers, and a writer. You will work closely with product managers, engineers, analytics, and UX researchers to define creative, elegant solutions to complex problems. You will succeed in this role if you are a first rate product designer who isn’t afraid to flex into problem definition, customer research, and writing. You will help our team level up our product and reinvent insurance by rigorously and creatively advocating for doing the right thing, elegantly.

Root is a “work where it works best” company. Meaning we will support you working in whatever location that works best for you across the US.

Salary Range: $95,000 - $130,000

How You Will Make an Impact:

• Design user interfaces that are easy to understand and beautifully crafted

• Distill complex problems into easy to understand user flows and wireframes

• Help drive deep understanding of customer psychology and customer needs to develop hypothesis-driven solutions and testing

• Identify when and how to conduct user research and put the insights into action

• Takes ownership of their work through the ability to lead the design process from concept to delivery

• Advocate for evidence-based decision making, customer needs, and excellent UX

• Lead workshops with cross-functional teams, including product managers, engineers, and stakeholders, to facilitate divergent thinking and better user experiences

• Use storytelling to clearly articulate why you are recommending a given approach and how you arrived at that conclusion

What you will need to succeed

• 2-5 years of experience as a product designer

• Strong experience with website and mobile app design

• A strong portfolio showcasing design process and craftsmanship

• Excellent understanding of design principles, typography, and layout

• Expert working knowledge of Figma

• Strong problem-solving skills and the ability to think critically about/advocate for customer value

• Comfortable designing products from MVP to ideal state

• Self-starter who thrives in ambiguity

• Excellent written and verbal communication skills

• High attention to detail

• Passion for your craft

Don’t meet every single requirement?

Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Root, Inc., we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway!

Join us

At Root, we judge people based on the merit of their work, not who they are. If you are passionate about what this role entails and solving real problems, we encourage you to apply. We want to learn about you and what you can add to our team.

Who we are

We’re harnessing the power of technology to revolutionize insurance. Using machine learning and mobile telematic platforms, we’ve built one of the most innovative FinTech companies in the world. And we’re just getting started.

What draws people to Root

Our success is in large part due to our unwavering standards in hiring. We recognize that our products are only as good as the people building and promoting them. We want individuals who find solutions by going through the cycle of ideation to implementation with curiosity, rigor, and an analytical lens. Ask anyone who works here and you’ll hear similar reasons for why they joined:

Autonomy—for assertive self-starters, the opportunities to contribute are limitless.

Impact—by challenging the way it’s always been done, we solve problems that have a big impact on our business.

Collaboration—we encourage rich discussion and civil debate at every turn.

People—we are inspired by the collection of crazy-smart people around us.