The Team

Every year millions of Americans resort to traditional payday loans, paying hundreds of dollars in interest and fees to cover short-term cash needs. We’re trying to change that.

Upstart’s Small Dollar Loan product is a non-predatory, fair-priced alternative that meets the needs of customers with urgent financial difficulties who are deemed “too risky” by most creditors. Our team is a bit like a startup in a larger company, iterating quickly to better serve customers and grow the business. Since our launch in April 2022, we’ve calibrated our ML models to this new challenge, automated 90% of the customer experience and proved our unit economics, and learned immensely while offering tens of thousands of people access to credit they would not otherwise have access to on the Upstart platform. We’re ready to grow.

As a Senior Engineering Manager, you will work closely with our Director of Engineering leading engineers in delivering high quality solutions to drive growth. You will design and develop technologies that deepen our relationships with customers and radically expand Upstart’s credit-eligible population. You will also play an important part in imagining our next moonshots.

How you’ll make an impact:

• Team Leadership
• Lead, coach, and develop a high-performing engineering team focused on providing high quality solutions and incrementally increase .
• Foster a collaborative and inclusive team culture that promotes innovation, continuous learning, and excellence.
• Technical Leadership
• Oversee the design, development, and implementation of cross functional projects which drive business outcomes.
• Ensure the reliability, performance, and scalability of customer facing products, leveraging best practices in software engineering.
• Collaborate with architecture and infrastructure teams to ensure alignment with broader engineering goals.
• Stakeholder Collaboration
• Partner with general manager, product manager, product designer, engineering leaders across Upstart, legal, operations, analytics, and compliance teams to gather requirements and ensure solutions meet business needs and regulatory standards.
• Communicate effectively with stakeholders to keep them informed of project status, risks, and opportunities.
• Project Management
• Manage project timelines and resources to deliver high-quality product solutions on time.
• Implement frameworks to ensure efficient project execution and continuous delivery.

What we’re looking for:

• Education & Experience
• Bachelor’s degree in Computer Science, Engineering, or a related field.
• 8+ years of experience in software engineering, with at least 3 years on product-focused engineering teams.
• 3+ years of management experience.
• Technical Skills
• Strong proficiency in any programming language.
• Experience with delivering full stack solutions to customers.
• Familiarity with cloud platforms (AWS, Azure, or Google Cloud) and microservices architecture.
• Leadership Skills
• Excellent leadership and people management skills, with a track record of building and leading successful engineering teams.
• Strong problem-solving skills and the ability to make data-driven decisions.
• Exceptional communication and interpersonal skills, with the ability to engage effectively with technical and non-technical stakeholders.
• Other Requirements
• Experience with agile development methodologies and project management tools like Jira.
• Ability to work in a fast-paced environment and manage multiple priorities simultaneously.
• Commitment to continuous learning and staying updated with the latest industry trends.

Position Location - This role is available in the following locations: Remote, San Mateo, Columbus, Austin

Time Zone Requirements - This team operates across all U.S. time zones.

Travel Requirements - This team has regular on-site collaboration sessions. These occur 3 days per quarter at an Upstart office. If you need to travel to make these meetups, Upstart will cover all travel related expenses.

What you'll love:

• Competitive Compensation (base + bonus & equity)
• Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart
• 401(k) with 100% company match up to $4,500 and immediate vesting and after-tax savings
• Employee Stock Purchase Plan (ESPP)
• Life and disability insurance
• Generous holiday, vacation, sick and safety leave
• Supportive parental, family care, and military leave programs
• Annual wellness, technology & ergonomic reimbursement programs
• Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering
• Catered lunches + snacks & drinks when working in offices