*We are not considering candidates from third-party staffing agencies/firms and have no plans to do so.

Talent Recruiter

Who We Are

Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.

With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.

From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.

Location and Flexibility

This role will have the option to be in a Work From Near (Hybrid) capacity based out of one of our US offices. This is a 6-month contract opportunity, with possibility of full-time conversion.

The Opportunity

We’re looking for a Talent Recruiter to help us grow and scale with top talent! As a Talent Recruiter, you'll own full-cycle recruiting for a variety of roles, at times leading first-in-kind searches. You'll partner with leaders and interview teams across functions to plan and execute an efficient hiring process and ensure a seamless, positive experience for our candidates. We’re looking for a recruiter who can flexibly pivot as business needs change, embrace new ideas, and offer ideas to constantly improve our recruiting function.

Responsibilities

• Manage full-cycle recruiting (sourcing to offer) for multiple roles across our business (engineering, design, internal operations, commercial, and more)
• Partner closely with hiring managers to develop job descriptions, interview plans and assessment strategies based on hiring goals
• Source and maintain ongoing relationships with top talent for current and future positions, ensuring we reach diverse talent pools
• Conduct interviews to assess skills, experience, and alignment with our company’s core values and long-term fit
• Provide professional and timely communication with both candidates and hiring managers about progress, feedback, decisions, and next steps
• Partner with hiring teams to ensure our commitment to building diverse, equitable teams through an inclusive interview process
• Use data to evaluate the health of your pipelines and action strategies to continuously improve recruiting outcomes
• Serve as a positive brand ambassador able to effectively communicate our company’s value proposition, roles, and benefits to candidates throughout all interactions (e.g. messaging, interviews, offer delivery)
• Effectively use recruiting/hiring tools and follow processes to maintain SLAs and data integrity

Qualifications

• 3+ years of experience recruiting for roles ideally related to engineering, technology, design, digital products, data, or AI/ML
• Experience sourcing and engaging passive candidates in a highly competitive industry/market
• Can manage a high-volume of candidates and diverse set of reqs
• Committed to sourcing underrepresented talent and providing an inclusive hiring process
• Experience establishing consultative relationships and building trust with candidates and hiring managers
• Can flexibly adapt recruiting strategies and processes to changing business requirements and headcount plans

Bonus Points

• Experience with executive and/or director-level recruiting
• In-house recruiting experience, preferably within the tech or design industry
• Understanding of recruiting metrics and how to utilize data to influence hiring decisions and improve processes
• Experience with our current tech stack: Greenhouse, Gem, LinkedIn Recruiter, scheduling software