Accounts Receivable and Collections Manager



Accounting & Finance
Columbus, OH, USA
Posted on Thursday, February 23, 2023
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
The Accounts Receivable and Collections Manager position is responsible for managing the day-to-day operations related to collections and accounts receivable. Responsibilities include managing the AR portfolio to ensure timeliness of collections, overseeing cash applications and reporting. Building and maintaining positive relationships with both internal and external customers is paramount to this position. In addition, managing, recruiting, and training A/R staff as we grow is critical.

What You'll Do

  • Manage the daily operations of the accounts receivable and collections team members
  • Develop and drive collection strategy and execution
  • Manage the accounting close and internal controls for AR and collections
  • Drive cash forecasting, and report on trends
  • Develop and maintain relationships with internal and external customers
  • Effectively lead, coach, and develop direct reports
  • Ensure the effectiveness of existing processes, and design and implement new processes, policies, and procedures to enable greater effectiveness


  • 4+ years of billing and collections experience
  • 3+ years of management experience
  • Highly developed written and verbal communication and interpersonal skills
  • Strong attention to detail, goal-oriented
  • Versatility, flexibility, and a willingness to work within constantly changing priorities
  • Commitment to excellent customer service
  • Successful in dealing with company personnel at all levels
  • Ability to work independently

Nice to Have

  • BS/BA in Accounting
  • Experience working in Sales Force.com and NetSuite
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.